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Comparisons › ChatGPT vs Claude
ChatGPT vs Claude: privacy for business
ChatGPT: Best-graded plan: ChatGPT Business (A). ChatGPT Business, ChatGPT Enterprise do not train on your data by default. ChatGPT Free, ChatGPT Plus can use your data for training unless you opt out.
Claude: Best-graded plan: Claude Team (A). Claude Team does not train on your data by default.
Claude: Best-graded plan: Claude Team (A). Claude Team does not train on your data by default.
ChatGPT
| Plan | Grade | Trains by default | Human review | Retention | DPA | SOC 2 |
|---|---|---|---|---|---|---|
| Free | C | yes (opt-out available) | unknown | Temporary Chats up to 30 days; regular chats until you delete them, then removed within 30 days (unless already de-identified) | not listed (OpenAI's DPA covers Business, Enterprise, API) | not listed (OpenAI's SOC 2 Type 2 covers the API, ChatGPT Business/Team, Enterprise and Edu) |
| Plus | C | yes (opt-out available) | unknown | Temporary Chats up to 30 days; regular chats until you delete them, then removed within 30 days (unless already de-identified) | not listed (OpenAI's DPA covers Business, Enterprise, API) | not listed (OpenAI's SOC 2 Type 2 covers the API, ChatGPT Business/Team, Enterprise and Edu) |
| Business | A | no | Limited: authorized staff and contractors for support/abuse | Admin-controlled; deleted chats removed within 30 days | yes | yes (Type 2) |
| Enterprise | A | no | Only for incidents, recovery with permission, or legal requirement | Admin-controlled; deleted chats removed within 30 days | yes | yes (Type 2) |
Sources: Free · Plus · Business · Enterprise
Is ChatGPT safe for business? · Full ChatGPT breakdown
Claude
| Plan | Grade | Trains by default | Human review | Retention | DPA | SOC 2 |
|---|---|---|---|---|---|---|
| Free / Pro | C | unknown (training is a user setting; default not stated) | Safety-flagged chats may be reviewed | Deleted chats removed from back-end within 30 days; up to 5 years de-identified if training is allowed | unknown | unknown |
| Team | A | no | Limited: designated Trust & Safety staff for Usage Policy enforcement; flagged chats kept up to 2 years | Chats kept in the product for history; custom retention on Enterprise only | yes (built into Commercial Terms, with SCCs) | yes (Type I & II); ISO 27001, ISO 42001 |
Sources: Free / Pro · Team
Is Claude safe for business? · Full Claude breakdown
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