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Comparisons › ChatGPT vs Perplexity
ChatGPT vs Perplexity: privacy for business
ChatGPT: Best-graded plan: ChatGPT Business (A). ChatGPT Business, ChatGPT Enterprise do not train on your data by default. ChatGPT Free, ChatGPT Plus can use your data for training unless you opt out.
Perplexity: Best-graded plan: Perplexity Enterprise Pro / Max (A). Perplexity Enterprise Pro / Max does not train on your data by default. Perplexity Free / Pro / Max can use your data for training unless you opt out.
Perplexity: Best-graded plan: Perplexity Enterprise Pro / Max (A). Perplexity Enterprise Pro / Max does not train on your data by default. Perplexity Free / Pro / Max can use your data for training unless you opt out.
ChatGPT
| Plan | Grade | Trains by default | Human review | Retention | DPA | SOC 2 |
|---|---|---|---|---|---|---|
| Free | C | yes (opt-out available) | unknown | Temporary Chats up to 30 days; regular chats until you delete them, then removed within 30 days (unless already de-identified) | not listed (OpenAI's DPA covers Business, Enterprise, API) | not listed (OpenAI's SOC 2 Type 2 covers the API, ChatGPT Business/Team, Enterprise and Edu) |
| Plus | C | yes (opt-out available) | unknown | Temporary Chats up to 30 days; regular chats until you delete them, then removed within 30 days (unless already de-identified) | not listed (OpenAI's DPA covers Business, Enterprise, API) | not listed (OpenAI's SOC 2 Type 2 covers the API, ChatGPT Business/Team, Enterprise and Edu) |
| Business | A | no | Limited: authorized staff and contractors for support/abuse | Admin-controlled; deleted chats removed within 30 days | yes | yes (Type 2) |
| Enterprise | A | no | Only for incidents, recovery with permission, or legal requirement | Admin-controlled; deleted chats removed within 30 days | yes | yes (Type 2) |
Sources: Free · Plus · Business · Enterprise
Is ChatGPT safe for business? · Full ChatGPT breakdown
Perplexity
| Plan | Grade | Trains by default | Human review | Retention | DPA | SOC 2 |
|---|---|---|---|---|---|---|
| Free / Pro / Max | C | yes (AI Data Retention on by default) | unknown | Kept while your account is active; removed within 30 days of account deletion. Data already collected for training can't be deleted. | no (consumer plans are under the Privacy Notice; it excludes Enterprise and API, where Perplexity acts as processor) | unknown |
| Enterprise Pro / Max | A | no (also contractually barred at third-party model providers) | unknown | Uploaded files deleted after 7 days (the session itself stays until you delete it). Orgs with 50+ Enterprise Pro seats or any Enterprise Max seat can set custom retention and force deletion. | yes (Perplexity Data Processing Addendum, listed in its legal center; Perplexity acts as processor for Enterprise) | yes (Type II) |
Sources: Free / Pro / Max · Enterprise Pro / Max
Is Perplexity safe for business? · Full Perplexity breakdown
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