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Scorecard › Is Perplexity safe for business?
Is Perplexity safe for business?
Best-graded plan: Perplexity Enterprise Pro / Max (A). Perplexity Enterprise Pro / Max does not train on your data by default. Perplexity Free / Pro / Max can use your data for training unless you opt out.
| Plan | Grade | Trains by default | Human review | Retention | DPA | SOC 2 |
|---|---|---|---|---|---|---|
| Free / Pro / Max | C | yes (AI Data Retention on by default) | unknown | Kept while your account is active; removed within 30 days of account deletion. Data already collected for training can't be deleted. | no (consumer plans are under the Privacy Notice; it excludes Enterprise and API, where Perplexity acts as processor) | unknown |
| Enterprise Pro / Max | A | no (also contractually barred at third-party model providers) | unknown | Uploaded files deleted after 7 days (the session itself stays until you delete it). Orgs with 50+ Enterprise Pro seats or any Enterprise Max seat can set custom retention and force deletion. | yes (Perplexity Data Processing Addendum, listed in its legal center; Perplexity acts as processor for Enterprise) | yes (Type II) |
Sources: Free / Pro / Max · Enterprise Pro / Max
C Perplexity Free / Pro / Max
Trains by default. Opting out (Account settings → Preferences) only applies going forward, and data already collected for training can't be removed. No business contract.
"For Free, Perplexity Pro and Perplexity Max users, AI Data Retention is enabled by default."
A Perplexity Enterprise Pro / Max
Enterprise data is never used for training, and Perplexity's contracts bar outside model providers like OpenAI and Anthropic from training on it. Uploaded files are deleted after 7 days, admins can set retention and enforce Incognito Mode, and Perplexity offers a Data Processing Addendum and holds SOC 2 Type II.
"No. Your organization's data is never used to train or fine-tune Perplexity's models."
Grades describe published policies, not security testing. How we grade.