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Scorecard › Is Zapier AI safe for business?
Is Zapier AI safe for business?
Best-graded plan: Zapier AI all plans (B). Zapier AI all plans does not train on your data by default.
| Plan | Grade | Trains by default | Human review | Retention | DPA | SOC 2 |
|---|---|---|---|---|---|---|
| all plans | B | no for workflow contents; workflow structure may be used (opt-out; Enterprise auto opted out) | unknown | Zap content and history kept for the current and previous month | yes (Zapier DPA) | unknown |
Sources: all plans
B Zapier AI all plans
Never trains on the data flowing through your Zaps. It may learn from how workflows are built unless you opt out (Enterprise is opted out). AI subprocessors are barred from training. SOC 2 not confirmed on cited page.
"We don't train on the data that runs through your workflows, on any plan."
Grades describe published policies, not security testing. How we grade.