Scorecard › HubSpot Breeze
Does HubSpot Breeze train on my data?
The short answer depends on your plan. Here's each HubSpot Breeze plan, graded from HubSpot's own policy pages.
C HubSpot Breeze all plans
Why this grade: HubSpot trains its own models on your CRM data by default (third-party providers can't). Admins can turn it off without losing AI features.
| Trains on your data by default | yes (HubSpot's own models; on by default) |
|---|---|
| Can you opt out? | yes |
| How to opt out | Settings → AI → AI Model Training → off. |
| Admin can enforce settings | yes (account-level setting) |
| How long data is kept | Zero retention at third-party AI providers where possible |
| Human review | unknown |
| DPA available | unknown |
| SOC 2 | unknown |
"Toggle the AI Model Training switch on or off. By default, this setting will be toggled on."
Source: https://knowledge.hubspot.com/account-management/manage-your-ai-settings · checked 2026-10-16
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