Otter.ai vs Fireflies.ai: privacy for business

Otter.ai: Best-graded plan: Otter.ai Free / Pro (C). Otter.ai Free / Pro can use your data for training unless you opt out.
Fireflies.ai: Best-graded plan: Fireflies.ai all plans (A). Fireflies.ai all plans does not train on your data by default.

Otter.ai

Plan	Grade	Trains by default	Human review	Retention	DPA	SOC 2
Free / Pro	C	yes (de-identified)	Not without explicit consent	unknown	unknown	yes (Type 2)
Business	C	yes (de-identified)	Not without explicit consent	unknown	unknown	yes (Type 2)

Sources: Free / Pro · Business

Is Otter.ai safe for business? · Full Otter.ai breakdown

Fireflies.ai

Plan	Grade	Trains by default	Human review	Retention	DPA	SOC 2
all plans	A	no	unknown	0-day retention with vendors; custom retention on Enterprise	yes (fireflies.ai/dpa)	yes (Type II)

Sources: all plans

Is Fireflies.ai safe for business? · Full Fireflies.ai breakdown

The plan matters more than the brand: compare business plan to business plan. How we grade.