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Scorecard › Is Otter.ai safe for business?
Is Otter.ai safe for business?
Best-graded plan: Otter.ai Free / Pro (C). Otter.ai Free / Pro can use your data for training unless you opt out.
| Plan | Grade | Trains by default | Human review | Retention | DPA | SOC 2 |
|---|---|---|---|---|---|---|
| Free / Pro | C | yes (de-identified) | Not without explicit consent | unknown | unknown | yes (Type 2) |
| Business | C | yes (de-identified) | Not without explicit consent | unknown | unknown | yes (Type 2) |
Sources: Free / Pro · Business
C Otter.ai Free / Pro
Trains on de-identified recordings and transcripts. Humans don't listen without consent. Opt-out control not confirmed on cited page.
"Otter uses a proprietary method to de-identify user data before training our models"
C Otter.ai Business
Same training policy applies; no business-specific exclusion found on cited page.
"Otter uses a proprietary method to de-identify user data before training our models"
Grades describe published policies, not security testing. How we grade.
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