Scorecard › Otter.ai
Does Otter.ai train on my data?
The short answer depends on your plan. Here's each Otter.ai plan, graded from Otter.ai's own policy pages.
C Otter.ai Free / Pro
Why this grade: Trains on de-identified recordings and transcripts. Humans don't listen without consent. Opt-out control not confirmed on cited page.
| Trains on your data by default | yes (de-identified) |
|---|---|
| Can you opt out? | unknown |
| How to opt out | unknown |
| Admin can enforce settings | no |
| How long data is kept | unknown |
| Human review | Not without explicit consent |
| DPA available | unknown |
| SOC 2 | yes (Type 2) |
"Otter uses a proprietary method to de-identify user data before training our models"
Source: https://otter.ai/privacy-security · checked 2026-10-16
C Otter.ai Business
Why this grade: Same training policy applies; no business-specific exclusion found on cited page.
| Trains on your data by default | yes (de-identified) |
|---|---|
| Can you opt out? | unknown |
| How to opt out | unknown |
| Admin can enforce settings | unknown |
| How long data is kept | unknown |
| Human review | Not without explicit consent |
| DPA available | unknown |
| SOC 2 | yes (Type 2) |
"Otter uses a proprietary method to de-identify user data before training our models"
Source: https://otter.ai/privacy-security · checked 2026-10-16
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