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Scorecard › Is Zoom AI Companion safe for business?
Is Zoom AI Companion safe for business?
Best-graded plan: Zoom AI Companion paid Zoom plans (A). Zoom AI Companion paid Zoom plans does not train on your data by default.
| Plan | Grade | Trains by default | Human review | Retention | DPA | SOC 2 |
|---|---|---|---|---|---|---|
| paid Zoom plans | A | no | unknown (feedback may be reviewed by Zoom staff) | Third-party model providers: zero data retention | yes (Zoom Global Data Processing Addendum) | yes (Type 2, Oct 2024–Oct 2025 period) |
Sources: paid Zoom plans
A Zoom AI Companion paid Zoom plans
No training on meeting content, admin controls, zero retention at model providers, SOC 2 Type 2, and Zoom's Global Data Processing Addendum.
"Zoom does not use any of your audio, video, chat, screen sharing, attachments, or other communications-like customer content ... to train"
Grades describe published policies, not security testing. How we grade.
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