Scorecard › Zoom AI Companion
Does Zoom AI Companion train on my data?
The short answer depends on your plan. Here's each Zoom AI Companion plan, graded from Zoom's own policy pages.
B Zoom AI Companion paid Zoom plans
Why this grade: No training on meeting content, admin controls, zero retention at model providers. DPA/SOC 2 not confirmed on cited page.
| Trains on your data by default | no |
|---|---|
| Can you opt out? | n/a |
| How to opt out | unknown |
| Admin can enforce settings | yes |
| How long data is kept | Third-party model providers: zero data retention |
| Human review | unknown (feedback may be reviewed by Zoom staff) |
| DPA available | unknown |
| SOC 2 | unknown |
"Zoom does not use any of your audio, video, chat, screen sharing, attachments, or other communications-like customer content ... to train"
Source: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057861 · checked 2026-10-16
The Safe-to-Use Brief
Which AI tools are safe for your business data, and what changed this week. Plain English, 3-minute read.